Parent Information, Subsidies & Centre Policies
The objective of this parent handbook is to acquaint you with our facility and inform you of our policies, procedures, and practices. Should you have any inquiries, please do not hesitate to contact our Director, Jaspreet Kaloti.
Admission Policy
Admission is on a full-time and part-time, first-come, first-served basis for children 03 months up to 12 years. Our Centre serves all families and is open to any child who needs care on an ongoing basis. All applicants will remain on the waiting list until they are offered a permanent space.
When you enroll your child, you will complete a registration form providing specific information about your child and their needs. It is vital that our office be informed of any change of address, work or phone numbers, emergency contacts, or health-related changes in writing as soon as possible.
Fee Payment & Provincial Subsidy
Fees are payable one month in advance, by the 1st week of each month (Cheques, money orders, or cash are accepted). A one-time registration fee of $100 (non-refundable) is charged to each new parent offered a permanent space—this fee covers the cost of all new materials used to secure a spot for your child, including blankets, nap coverings, craft supplies, and baskets for their lockers.
Alberta Affordability Grant & Child Care Subsidy:
An Affordability Grant and subsidy is available from the Provincial Government to assist eligible parents. Once approved for a fee subsidy, the child must attend for a minimum of 100 hours per month as determined by the Department of Children Services Attendance Policy. Subsidy applications can be submitted online by parents personally or with direct help from our daycare office.
Operating Hours & Closure Schedule
Our regular operating hours are Monday through Friday, 7:00 a.m. to 6:00 p.m. We offer both full-time and part-time services.
Please note that our centre is closed on all statutory holidays and during Christmas Week (December 27 to December 31).
Statutory Holidays & Scheduled Closures
Child Guidance Policy
At The Hills, our approach to child guidance emphasizes understanding the world through a child's eyes and building strong bonds with staff members who closely observe their play. Educators treat children with respect and honesty, making them feel special and valued through praise and affectionate gestures.
Children are encouraged to solve problems independently, express their thoughts and feelings, make choices about their behaviour, and learn self-regulation strategies. Child guidance is centered on teaching and enhancing development rather than punitive measures. Parents are considered partners in this process.
Diversity & Inclusion Policy
Our inclusion policy aligns with Alberta's Flight framework, allowing children to explore their interests and create environments that support their development. We celebrate and welcome diversity, promoting inclusivity and growth for every family.
We keep parents informed about their children's development through open communication and our HiMama app, share information about community resources, and provide additional staff and one-on-one activities for special needs childcare programs while offering professional development sessions and materials to support inclusive learning.
What to Bring on Your Child's First Day
Actual Classroom Family TreeOur Homeroom Family Photo Tradition
A 4x6 Landscape Orientation family picture is requested on your child's first day at the centre. It is warmly displayed on our classroom Family Tree wall to foster belonging, comfort, and connection between home and daycare!
Enquire About Enrollment